Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Information We Collect

Personal Information

• Name, address, phone number, and email address
• Date of birth and demographic information
• Health insurance information (if applicable)
• Payment and billing information
• Medical history and family health information

Genetic Information

• DNA samples and genetic test results
• Genetic variants and mutations
• Risk assessments and health predictions
• Pharmacogenomic data

Technical Information

• IP address and device information
• Website usage data and cookies
• Communication preferences

2. How We Use Your Information

We use your information to:

• Provide genetic testing services and deliver results
• Offer genetic counseling and health recommendations
• Process payments and manage your account
• Communicate with you about your tests and results
• Improve our services and develop new tests
• Comply with legal and regulatory requirements
• Conduct research (only with your explicit consent)

3. Information Sharing and Disclosure

We may share your information only in these limited circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Healthcare Providers: With your doctor or genetic counselor (with your permission)
• Service Providers: With trusted partners who help us provide our services (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or to protect public health
• Research: Only aggregated, de-identified data for scientific research (with your consent)

4. Data Security and Protection

We implement industry-leading security measures to protect your information:

• End-to-end encryption for all genetic data
• Secure, HIPAA-compliant data storage
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Limited access on a need-to-know basis
• Secure destruction of physical samples after testing

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal and genetic information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your account and genetic data
• Withdraw Consent: Opt out of research participation at any time
• Data Portability: Request your data in a portable format
• Restrict Processing: Limit how we use your information

6. Data Retention

We retain your information as follows:

• Genetic Data: Stored securely until you request deletion
• Test Results: Available in your account indefinitely
• Physical Samples: Destroyed within 60 days after testing
• Account Information: Retained while your account is active
• Legal Requirements: Some data may be retained longer as required by law

7. International Data Transfers

Your genetic information is processed and stored in secure facilities within the United States. If you are located outside the US, your information may be transferred to and processed in the US, where data protection laws may differ from your country.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect genetic information from minors without parental consent and appropriate legal authorization.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze website usage and improve our services
• Provide personalized content and recommendations
• Ensure website security and prevent fraud

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Requiring consent for material changes affecting genetic data use

12. State-Specific Rights

California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act, LLCluding the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

European Residents (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation, LLCluding the right to data portability and the right to lodge a complaint with a supervisory authority.